Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer's defect. You must return the item within 14 days of your purchase.

1. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a refund.

2. Mail your returned item to:

101 Surf Sports

115 Third St

San Rafael, CA 94901

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are opened. No items can be returned if they have been used. Exceptions can be made, but must be approved ahead of time.

Merchandise that has been worn, used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.

 

Thanks for your understanding and feel free to call us at 415-524-8492 with any questions.

We reserve the right to update these policies at anytime.

 

 

Upcoming Events

Fri Aug 17 @12:00AM
Open - Redwood City (Friday)
Fri Aug 17 @12:00AM
St. Francis YC Friday Night Windsurfing Race
Fri Aug 17 @ 7:30AM - 08:45AM
SUP Yoga Redwood City
Sat Aug 18 @12:00AM
Cal Cup Windsurfing
Sat Aug 18 @12:00AM
Open - Redwood City (Saturday)
Sat Aug 18 @ 9:30AM - 11:00AM
Stand Up Paddleboard Lessons.
Sun Aug 19 @12:00AM
Open - Redwood City (Sunday)
Sun Aug 19 @ 6:00AM - 01:00PM
Tiburon RCP Mile Swim - Paddle Support Help Needed
Sun Aug 19 @ 7:00AM - 09:30PM
Sunday Morning Early Paddle Redwood City
Sun Aug 19 @ 9:00AM - 10:15AM
SUP Yoga Redwood City